Customer Inquiries
Please visit Customer FAQ first. These cover most of the questions
our customers have for us. If the FAQ did not answer your question, please select a topic from the drop down menu below, then complete and submit the form.
I am inquiring about
Provide your original receipt number or gift card number
Please refer to your order confirmation email for details on your order in addition
to contact information for issue resolution. If you do not have access to your confirmation
email contact customer care at either 1-800-605-9722 or customercare@cardways.com
Provide your original receipt number or merchandise return card number.
Provide the refund decline receipt number.
Provide store location or store number from receipt.
Ross Stores, Inc.
Corporate Office
4440 Rosewood Drive
Pleasanton, CA 94588
Ross Stores & dd’s DISCOUNTS
Eastern Distribution Center
1707 Shearer Drive
Carlisle, PA 17013
Ross Stores & dd’s DISCOUNTS
Moreno Valley Distribution Center
17800 Perris Blvd.
Moreno Valley, CA 92551
dd's DISCOUNTS Freight Routing Guide
dd’s DISCOUNTS
New York Buying Office
1372 Broadway
New York, NY 10018
dd’s DISCOUNTS
Los Angeles Buying Office
110 E. Ninth Street, Suite A 979
Los Angeles, CA 90079
Technical Website Issues
webmaster1@ros.com
For more information
about Ross Stores, Inc.
click here
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